Brian

I ordered a large quantity of composite tiling for a couple of balconies. The product looks really good and went together fairly easily. There was 1 corner piece missing in the delivery which was posted immediately without quibble, and Graham followed up with an email checking I had received the missing part. Good product and excellent service. Would recommend.

Placed an online order for balustrade handrail components which included a calculated shipping charge, but received an email shortly afterwards saying they could not fulfill the order as they do not have a carrier that can deliver 3m lengths of tube at a reasonable cost. However, Complete Stainless have taken the full amount from my credit card. I have phoned twice to ask when the refund will be made, and each time I have been told someone will call me back, which they haven't! On my third call I was told a refund would be made within a couple of days but that was a week ago and still no refund. I am now going through the credit card company to get the money refunded. Recommend avoiding this company