Biraj Khanal

I had a terrible experience with Jamoona. I ordered rice, and the first package arrived infested with weevils. After raising the issue, they sent me a replacement — but shockingly, the replacement was also infested, even before I opened the rice bag. The entire box and bag were crawling with weevils.

It’s completely unacceptable to send out food in this condition, especially after I had already complained once. This shows a serious lack of quality control and care for customers.

I’ve requested a full refund and attached photos/videos as proof, but honestly, this experience has been so disappointing that I wouldn’t recommend ordering from them.

WPD has been an excellent partner during the whole process of our marriage. We took the full service along with apostille service. The suggestions from them were quite helpful in arranging the documents before sending them to AFL which they handled. Everything went smoothly and Fatih was quite professional during the whole process. We are just waiting for the certificate with Apostille which I believe Fatih will send out soon.

Only three constructive points for which I would take off a star :

1. Since I provided all the documents, it would have been additional support If I was not asked to fill the forms since the form was a bit confusing at times.

2. The markup on their apostille service is quite huge. €30 when done yourself compared to €250 when they do it. The markup is nothing wrong to have as a business. I am not sure how much work one has to put in if done yourself since I trusted WPD, but I only suggest the perspective clients to have this information before deciding to opt for their service.

3. Fatih is quite open to writing emails. However, when spending around €1000 for a service, it is important that the service is not just transactional. I would have felt more welcome and the service more personal with a good welcome phone call without me having to request it.

Overall, it was a very good experience working with Fatih. I can recommend this to anyone deciding to getting wed in Denmark.

Tip: Fatih suggested Elsinore townhall for us to get wed since Copenhagen was full. There is a direct train from Copenhagen to Elsinore and the small town with cobbled streets is really beautiful. The wedding takes place in the hall where the city council meets which is again really beautiful. I can highly recommend the town. Thanks to Fatih!