Extraordinary Refund Experience
I love these shoes and was so excited to order more. I placed an order online. In my excitement, I didn't notice that they do not ship to the United States. I received an email and it showed a German post. I quickly emailed the company and was told they were sorry for the confusion and I would receive my refund. I wish all companies were as professional, courteous, and prompt with their responses. Even though I was unable to purchase my shoes, my experience was extraordinary. I have never been treated so kindly. Thank you.
March 11, 2025
Unprompted review
Reply from ILSE JACOBSEN HORNBÆK