Minves

Finland

Reviews

Review of Van der Valk


Rated 1 out of 5 stars

never go to these hotels

never go to these hotels. they use your credit cards after the trip. i booked one night (Utrecht) through hotels.com and stayed one night, i paid for one night at the hotel reception as soon as i arrived. Three days later they have charged my credit card over 400€ more! After asking for an explanation and a refund, they replied that i had a 3 night reservation and i stayed 3 nights. I have sent proof that the reservation was for one night and i was not even in the Netherlands anymore when they charged my credit card, but they don't even answer my emails anymore. and they haven't refunded my credit card.

February 16, 2025
Unprompted review