AN

Angel

Canada

Reviews

Review of Thepixelcase


Rated 1 out of 5 stars

They're a scam

They're a scam. Low quality products marked up case charging $34.99 usd, company with an American address but it's actually in China and took a month to arrive which is the same thing I purchased from Amazon for $14.99 CAD.

February 21, 2025
Unprompted review

Reply from Thepixelcase

Hi Angel,

We’re truly sorry to hear that you weren’t satisfied with your experience. At The Pixel Case, we take pride in providing high-quality products designed specifically for the Pixel community. While we understand pricing concerns, our cases are made with premium materials and include MagSafe compatibility and enhanced protection features that may not always be available in lower-cost alternatives.

Regarding shipping, most of our products ship from our U.S. warehouse, but for certain items, we ship from our international warehouse to ensure availability. We apologize if this caused an unexpected delay.

We value every customer and would love the opportunity to make this right for you. Please reach out to us at contact@thepixelcase.com, and our team will be happy to assist you with any concerns regarding your order.

Best regards,
Madison Reed
Customer Support Manager
thepixelcase.com