ZERO Customer Support
I paid for "VIP" membership and in terms of "support," there is none. I've sent 3 emails over 7 days, and left a voicemail. They claim they will respond within 1 business day, they do not. They are holding my money on interest in an investment I've asked multiple times to withdraw from, but nobody is responding. Do not do business with them if you want any sort of customer support.
February 14, 2025
Unprompted review
Reply from Wefunder, Inc.
Hi Debbie,
Thanks for reaching out. As you know, I've been able to look into this already for you and we should now have you taken care of. Our apologies for your email not reaching us, but we hope we have that fixed for the future.
Thanks for your understanding,
Mark Mercer
Director of Experience
Wefunder