Zoran Herceg

Thank you for your feedback, and we're truly sorry to hear that the case you received didn't meet your expectations.

At The Pixel Case, we do our best to present accurate images and descriptions of every product, but if the product you received looks significantly different or feels lower in quality than expected, we completely understand your disappointment.

✅ Here’s what we can do to make it right:

Please send us a quick photo of the case you received to contact@thepixelcase.com
so our support team can investigate the issue and compare it to the model shown on our website.

Once confirmed, we're happy to offer a replacement, refund, or even an upgrade depending on the situation.

We genuinely appreciate your honest review — it helps us improve both our products and service.

Kind regards,
The Pixel Case Support Team

Dear Zoran,

Many thanks for your review.

Please be informed that the books sold during our TASCHEN Sale are indeed display or slightly damaged copies, which is indicated in our Terms and Conditions. This means the books may no longer be shrink-wrapped as well.

Please also note that you can return the book(s) to us free of charge by generating a return label directly from your customer account. If you need help, you can always contact us at customerservice@taschen.com.

Nonetheless, we hope you have been able to enjoy the books you ordered. If you have any questions, please do not hesitate to contact our customer service at customerservice@taschen.com.

Kind regards,
Your TASCHEN Team