AX

Alissa Xu

Australia

Reviews

Review of Volvo Car Group


Rated 1 out of 5 stars

Terrible Volvo Paramatta dealership


I had a terrible experience with Parramatta Volvo and would strongly advise against purchasing a Volvo from them. I bought a brand-new XC60, but within just three months, the car developed a recurring blank screen issue. Despite multiple visits to the Volvo service center, the problem was never fully resolved until now.

When I attempted to contact the Parramatta dealership through numerous calls and emails, including reaching out to the management team, I received no response. The lack of support and the unresolved issues with the vehicle have left me deeply dissatisfied. This car has turned out to be a lemon, and the dealership’s complete disregard for customer service is unacceptable.

Save your money and avoid wasting your time with a dealer like Parramatta Volvo. Their service is subpar, and the quality of their support is nonexistent. I regret my purchase and would not recommend them to anyone.

February 20, 2025
Unprompted review