Marion De Vries

Pleasantly Surprised by TAAG Airlines

I recently flew with TAAG Airlines from Cape Town to Lisbon via Luanda with my daughter and despite all the negative reviews I had read before, our experience was actually very pleasant.

Our initial flight out of Cape Town was cancelled, but TAAG accommodated us in a hotel overnight and arranged for shuttles to collect us the next day to take us back to the airport. That was really nice and considerate.

The layover in Luanda was around 3 hours. While the airport itself doesn’t offer much in terms of amenities or things to do, but with the launch of the new airport building, hopefully that will improve the transit experience in future.

As for the flights themselves, the planes were neat, new and very clean. On the long-haul leg to Lisbon, the in-flight entertainment system was working well, and the food was decent. Our luggage arrived safely, the staff were friendly and helpful throughout.

All in all, TAAG Airlines turned out to be a cost-effective and reliable option. I’d definitely recommend them and wouldn’t hesitate to fly with them again. Great value for money.

I booked a flight for my daughter through Travel Wings, but unfortunately, we had to cancel the reservation. The cancellation process was smooth and was successfully handled by Darsh. The service was efficient, and I am very impressed with how it was managed.
Thank you very much!

The service for canceling my account has been great, they assisted me nicely. I was upset because I didn't initally signed up for this but it was resolved and Kevin, the agent assured me that it will be sorted.