Good price but a bad gamble
UPDATE: Customer service reached out and made me aware there's a 6 month warranty to their chairs. I've now received a replacement.
Original Review:
Good price but a bad gamble. I bought a Humanscale Liberty chair, but after 3 weeks the left armrest partially came off, before finally fully falling off today slightly over a month of having it.
I'm sure they've got some less defective models in stock, but I guess the nature of refurbishing definitely leaves it up to luck.
Reply from Officeresale
Thank you for your feedback. We're sorry to hear about the issue with your chair. While we take great care in refurbishing our products, we understand that unexpected faults can sometimes occur.
We’d love the opportunity to resolve this for you—please give our office a call, and our team will be happy to assist you to resolve this.