not recommended!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Unfortunately, I ordered from them, but I didn't receive the package. The package tracking page says I received it, but nothing has arrived.
February 2, 2025
Unprompted review
Reply from petkit.com
Hello, We’re very sorry to hear about your experience. Sometimes, packages can unfortunately be lost during transit, even if the tracking status shows “delivered.”
Could you please provide us with your order number? In cases like this, we’re always happy to help—either by reshipping the product or assisting with a refund. Please don’t hesitate to reach out to our customer service team directly if this ever happens again.
We appreciate your feedback and hope to make things right for you. Thanks：）