Fraudulent warranty promises
Terrible vendor I bought a unit from them only 10 months ago and it is already faulty. Contacted them for help. They gave me advice as to what to do then when I did what they told me to they then proceeded to tell me that I voided my warranty with them. Do not buy from them. Absolutely zero customer service they do not care once you buy or purchase anything from them expect to be ignored unless you’re ordering something. They’ll be quick to take your money.
January 31, 2025
Unprompted review
Reply from Thomann Music
Hello,
Thank you for your feedback. We’re very sorry to hear about this issue.
We kindly ask you to email us at reviews@thomann.de with the details of your order, and we will check this for you.
Your Thomann Customer Care Team.