Never again ever
I was a customer for more than 2 years but the quality has gone all bad. I wanted to cancel my subscription but then charged me anyways. Would give 0 ratings.
They used to respond to inquiries before but now they don't care.
NEVER AGAIN!!
Reply from Educative
Hi Nabin,
I'm very sorry for your frustration and appreciate you sharing your experience with us. It sounds like there may have been some confusion regarding our subscription cancellation process, and we'd like to clarify this promptly.
You can cancel the auto-renewal of your subscription anytime through the transactions page of your account. If you cancel during your subscription period, you will continue to have unlimited access to Educative courses until the end of your current subscription period. Although we do not issue refunds for cancellations, rest assured, your subscription will not renew, and you will not be charged again unless you choose to resubscribe. You can find full details here: https://www.educative.io/faq/subscription-faq
Please reach out directly at suppport@educative.io so we can investigate any specific concerns and ensure everything is resolved satisfactorily.
Thank you for your patience! We genuinely value your feedback.
Warm regards,
Educative Team