Jake

We signed up for the Air Landline trial on 28/02 and were initially pleased with the service, so we decided to transfer our number from our existing provider on 01/03. Our previous provider released the number to Air Landline over a week ago, yet the number has still not been transferred.

Today is 14/04, and unfortunately, our number is still not working. Despite this, we’ve now paid for two months of service we haven’t been able to use. It’s disappointing to be charged for a service that isn’t active, and we’re still waiting for a resolution.

We recently encountered a frustrating experience while trying to purchase laptops for our business through this retailer. Their website prominently advertised the laptops as “in stock” and available for immediate purchase. Trusting this information, we placed our order promptly, expecting a smooth transaction.

Unfortunately, two days later, we received an email informing us that the product was, in fact, sold out, and our order could not be fulfilled. This situation caused unnecessary delays for our business and demonstrated a lack of transparency in their stock management and advertising practices.

It’s unacceptable for a retailer to list items as “in stock” when they clearly are not. Businesses and individual customers alike rely on accurate information to make purchasing decisions, and such misrepresentation undermines trust.

While we understand that stock issues can occasionally arise, proactive communication and accurate inventory tracking are essential for any reputable retailer. Unfortunately, this experience has left us hesitant to rely on this company in the future for our business needs.

We hope they address this issue promptly to prevent other customers from facing similar setbacks.