Slow and expensive
Rubbish Internet even though we pay for a good speed. Worse and more expensive than others. I chose it as it had good reviews, wonder why. Struggle to get Prime working on our TV too. Disappointing
Reply from Home Unity
Hi Onix,
I’m really sorry to hear about your experience. What you describe doesn’t sound right at all, and in most cases we’re able to quickly resolve issues like this with a few checks and adjustments.
If you haven’t already, please do get in touch with our support team as we’d really like the chance to put this right for you. You can reach us via www.homeunity.co.uk/contact, and we’ll do everything we can to get your connection working as it should.
I can see we've requested information to find your account and help resolve this, but haven't heard back. If you could please provide this, we'll be sure to help you.
Thanks,
Sammi
The Home Unity Team
