Netherlands
Review of Green Bubble
Great and good quality plants. Super nice user experience through the website to ordering and delivery! Very happy and my plants were delivered within two days. Highly recommend!
Reply from Green Bubble
Good afternoon Mashi,
Thank you very much for your review. Great to hear it!
Enjoy your order!
Kind regards,
Green Bubble
Review of Loods 5
Terrible experience with Loods 5. Would not recommend anyone to buy from their online shop. Ordered several chairs from the online shop and it was supposed to be delivered within 3-5 days. It took 3+ weeks for the first delivery to come! Called customer service several times and the repetitive response I got was "we need to check with the supplier". Very misleading advertising to say delivery in 3-5 days, and the 'supplier' hasn't even sent the order after a week. even. Also, although I directly bought with Loods 5, it felt like I had to deal with their supplier to get my order in. If you need to purchase from Loods 5, it's better to go into the store and pick them up yourself.
Reply from Loods 5
Hi Mashi,
Thanks for sharing your experience!
I have checked your order and ticket and see that your first order and missing parts were delivered.
However, this was shipped by an external parcel service.
We have no control over the speed of delivery by an outside party.
You have just received another message from us with the remaining information regarding your last order.
If there is anything else we can help you with, please do not hesitate to contact us.
We hope to see you shopping at Loods5 again soon!
With kind regards,
Klantenservice Loods 5.
Review of Beliani.nl
I bought a bed from Beliani where on the website it said the delivery will be between 4-7 days. However, I had to wait over 3 weeks to receive my order because it was damaged before delivery. Followed up several times and had the worst customer service experience. Spoke to one customer service person who was shockingly yelling at someone in the background while she was on the phone with me. I asked for an indication of when to expect my order and she could not only give me a response, but also told me off on the phone. Each time I called, it was a different response from each customer service person - very misaligned.
After weeks of following up, I received my order yesterday. However, the post purchase experience of poor customer service and the very extended delay in delivery resulted in this negative review. Would not recommend Beliani to anyone.
