What are the payments that has to be done before you withdraw? Last time I withdrew properly without any problems. Now because I wanted more money I've to pay for activation and another money for a successful withdrawal immediately. 😭😭😭😭😭 I'm experiencing a lot with this things.
I already submitted what was needed. Email address, my the addresses that were used, screenshot of the conversations between me and the admins.
January 17, 2025
Unprompted review
Reply from ECOS mining
Dear Morwesi Sechogela,
Thank you for sharing your feedback. To investigate your case thoroughly, we require the following information to be submitted via our official support portal: ECOS HelpDesk. Please provide: 1. Screenshots of submitted evidence. 2. Transaction IDs and payment confirmations. 3. Details of conversations with alleged admins.
Please note: Interactions outside our official platform (e.g., unauthorized websites or third-party channels) may result in scams. ECOS cannot be held responsible for issues arising from such interactions.
If proof is not provided, we must consider your review as unfounded and potentially misleading. ECOS remains committed to resolving legitimate issues transparently.
I've been submitting the proof needed, but no reply after receiving them
January 16, 2025
Unprompted review
Reply from ECOS mining
Dear Morwesi Sechogela,
Thank you for sharing your feedback. We sincerely apologize if there has been a delay in addressing your case.
Next Steps: 1. Proof Submission Follow-Up: Please ensure that your proof was submitted through our official support portal at https://ecoshelp.zendesk.com/hc/en-us/requests/new. Attach all relevant details, including transaction IDs, screenshots, and your registered email. 2. Support Escalation: If you haven’t received a response within the expected timeframe, kindly share your ticket number or submission confirmation so we can escalate your case to the appropriate team for priority review.
We are committed to resolving your concerns fairly and transparently. If the delay persists, please rest assured that your case is being reviewed, and we aim to provide a satisfactory resolution as soon as possible.
Do we have to pay when we withdraw? I've already submitted the evidence of today. The most painful thing is that tried by all means to withdraw even the small amount of money. I failed and now we're starving at home. My kids needs to go back to school. Those people told me that with trust wallet I've to pay. I told them that with yellow card you don't pay they deduct. Now that I told them that yellow card they deduct transaction fees and everything. They said I've to ecos because on the database that I have to pay. Ecos is very tricky. I just want to withdraw all my money snd leave ecos with peace. And never get tempted to invest with crypto currencies anymore. If they can open my account so that I can withdraw successfully. I'm pleading again to real ecos to respond to me because they said I've to submit all the evidence within 3 days to act fast. 3 days has passed. I'm humbly requesting ecos to do as they promised. To respond to my complaints. I'm not working I was trying to make money so that I can pay my kids school fees. To they csn give me all the money I paid.
January 8, 2025
Unprompted review
Reply from ECOS mining
Hello Morwesi Sechogela,
We are sorry to hear about your concerns. To investigate this matter further, please provide proof of your claims, contact information, and account details. We remind you that providing false information is punishable by law.
ECOS is committed to providing transparent and reliable service. For further assistance, please contact our HelpDesk at https://ecoshelp.zendesk.com/hc/en-us/requests/new.
Thank you for bringing this to our attention. We want to inform you that ecoshashing.com is not affiliated with ECOS. Unfortunately, there are many scammers working under our brand name.
For your safety, please only use our official website and platforms. If you have any problems or need assistance, please contact our HelpDesk at https://ecoshelp.zendesk.com/hc/en-us/requests/new.
I rest my case I made a payment that was needed of which it was for kyc. You know what happened? Those admins left me without saying anything. Money was supposed to be released but here I am. And the worst part is that ecos doesn't review my complaints and try to rectify whatever I'm complaining about. I borrowed money from people of which I have to pay them back ss school reopens soon. What is it that I'm doing that is wrong? I'll come back for another review if I still get negative impact on my side. I'm staying in the streets with my kids. I'm trying to pay to get what people are also receiving. Now I can't withdraw successfully to my bank account because I've to pay gas fee. +27822920323 please WhatsApp me for advices. I was told that after I paid kyc I'll withdraw successfully to my account. But I still have to pay for the gas fee. I'm living in the street no house with 2 kids. I tried borrowing money knowing that I'll pay them back soon. Rather die once because of ecos. I once asked them the transaction id they denied. I would like the real ecos to contact me via email si that I can give full information.
December 31, 2024
Unprompted review
Reply from ECOS mining
Hello Morwesi,
We are deeply concerned about your situation and would like to assist in any way possible. However, it’s important to clarify a few key points:
KYC (Know Your Customer) verification with ECOS is free of charge. If you were asked to pay for KYC, it’s possible that you were interacting with an unauthorized entity or scammer pretending to represent ECOS. ECOS never asks for additional payments for withdrawals, apart from clearly outlined transaction fees stated in your contract. To investigate this further and provide support, we kindly request you to share the following details:
Transaction receipts or proof of payments you made. Screenshots of communications you had with the admins who asked for payments. Your account details (email or username) for us to verify your transactions and activity. Please submit this information to our official support channel: https://ecoshelp.zendesk.com/hc/en-us/requests/new.
If you suspect you were scammed by someone impersonating ECOS, please contact us immediately so we can take appropriate action. Your safety and satisfaction are our priorities.
We are committed to resolving this matter fairly and transparently.
I'm not happy at all, instead of reinvesting I had to wait the whole. Instead of making the the right thing they make mistakes. It means today was not fruitful. Instead of getting the profit today I have to pay again 😭😭😭😭😭😭😭 New year I'll be working but without food because of payments after payments I once asked for the proof that she paid they denied. They now even rejected her to reinvest.
December 30, 2024
Unprompted review
Reply from ECOS mining
Hello,
We’re sorry to hear about your dissatisfaction and would like to understand your situation better. Reinvestment processes and fees are outlined in the terms of your contract to ensure transparency. If you believe there’s been an error or misunderstanding, we encourage you to share:
Details of the issue, including any unexpected payments. Screenshots or transaction records for review. Please contact our support team for assistance: https://ecoshelp.zendesk.com/hc/en-us/requests/new. We’re committed to addressing legitimate concerns promptly and fairly.