Simon

This was our third cruise with this company and again everything went smoothly throughout the entire process. At the handover of the boat at the start of the trip, we noticed some imperfections, but everything was resolved quickly and we could set sail. I appreciate the personal approach of the people who handled it with us on the boat, specifically, if I recall correctly, Angelo. Next time we will definitely rent a catamaran here again.

1) What made your experience great?
The customer service team was prompt, professional, and empathetic. They resolved my issue quickly and turned a stressful situation into a positive experience.

2) What is this company doing well?
They excel in transparency, clear communication, and outstanding customer care. Their quick resolution of issues shows they truly value their customers.