ZONER.Com avoid for peace of mind!
ZONER.Com recently under handidly renewed a subscription without my permission completely surreptitously. After one year of uknowingly purchasing a copy of Zoner photo editor. I was originally using a crippled version or so I thought but one of their free updates up rated it to profesional mode. On informing them of the mix up they wished me a good day. BE Aware of downloading free software from them!
They now insist that opening an email is the same as renewing a subscription. Which explains why I had a subscription at all. I only used their free version and all this followed. They are smarmy in attitude and definitely underhanded. If you recive any mail from them delete it without reading.
Reply from Zoner Studio
Hello,
I chatted with my colleagues in support and I believe you already had contact with them? This situation occurred because you set up the auto-renewal license on the 21st of November 2023 with the initial ZPS X license purchase.
10 days prior to the last license renewal, the 11th of November 2024, we sent you a notification email saying that your license shall be automatically extended in 10 days. Apparently, the email was opened.
On the 21st of November, your license was auto-renewed as you set up and were notified prior to the purchase.
I would suggest that you disable the auto-renewal to avoid the same situation next year.
We hope you understand and I'm sorry I could not be of more help,