Reply from Fasthosts Internet
Dear Richard Chapman,
We're happy to hear that your issue was resolved quickly and efficiently. Thank you for your positive feedback; we appreciate it greatly.
Regards, George
Fasthosts Internet
RC
Richard Chapman
United Kingdom
Reviews
Review of Fasthosts Internet
Review of Fitted Mirrors & Glass
Excellent quality mirror; a couple of minor service issues though
Excellent quality mirror and really quick service.
Only a couple of minor things:
During the online payment, it offered a discount for using the "super" payment service - you don't get a discount on your order, you get a potential discount on potential purchases in the future. You do, however, get a load of spam from "Super".
The delivery is "kerbside delivery". The driver was most put out that I wanted him to help me carry the mirror inside the building. The mirror had no protective covering at all so was at risk of damage until it came to its final resting place.
June 10, 2025
Unprompted review
Review of BJS Home Delivery
Shockingly bad
Shockingly bad. They were unable to find the address (we've never had that before) and then had to go looking for them. They were not the brightest of people. Then the delivery team would not take the bed and mattress to the correct floor but then suggested that if we paid them more money in cash that they could. The company did refund us the £10 delivery charge.
December 5, 2024
Reply from BJS Home Delivery
Dear Richard
We are sorry to hear about your experience with the delivery team. This is certainly not the level of service we aim to provide, and we appreciate your feedback.
Please feel free to contact us at 01922 645650 (option 1) or email customerservice@bjshomedelivery.com so we can address this and work toward a resolution.
Best regards,
Simarjeet Singh