BizS

I cancelled my subscription october 2nd for mobile and internet via their website. THEY ARE STILL CHARGING ME 44,11 euros and 18,98 euros every month since. I called from outside the country through my dutch friend who spoke in dutch to them, because there is NO ENGLISH phone line and no outside of netherlands number (had to called via paid skype). The line cut, we spoke to 2 different person, they said to send an email. 1 month later, no answer from their email, and they are still charging me. This is the worst client service I had ever seen in my life I think.