Natasha

Awful customer service - they don’t help you out when you need to process a refund and they don’t even care if the warehouse makes mistakes. I got a dirty item sent to me and I asked them for a refund and now they are sending the item back to me for no reason??? I told them the item was sent to me like that and they didn’t even have the decency to offer any incentive or support. I told them I’m going to my credit card company and they didn’t even care???

I was told not to order at this website but I thought maybe since I’m not ordering fancy Asian clothes it won’t be that bad…turns out I was terribly wrong. I ordered two co ords from the same designer Pakistani brand and only one arrived and it wasn’t as described plus I never received the second one. I requested a refund and was ignored on WhatsApp no delivery updates either the whole time. I luckily paid with my credit card so my bank refunded me BUT they had the audacity to email me asking me about it???? I hope this so called business crashes out and they stop stealing peoples money because this is no way to do business. Absolutely disgusting and vile behaviour towards their customers. I only order directly from the designers themselves now not these fake and trashy third party websites.