SJ

Stephen Jandrow

United States

Reviews

Review of xtool.com


Rated 5 out of 5 stars

Great customer service

I was having nothing but issues with my machine starting 6 months after buying it. I was emailing a rep for 5 months while sending the machine back forth and changing parts constantly. I then contacted a representative named Jennifer on Facebook and within 2 days I was given a shipping label and sent a new machine and it works better than the other one did when I first got it. Amazing customer support and she really helped me out.

November 22, 2024
Unprompted review