They offer 1st class but don’t actually…
They offer 1st class delivery but don’t actually dispatch your order for multiple days and don’t reply to emails. Product is okay but customer service is very poor. Ordered Monday and it’s now Friday with no sign of delivery
Edit: they responded to my email after I left this review and they asked me to delete it for 50% off. Leaving this here as it is a fair review. Never received the 20% off either that I thought I’d get for leaving a review. Now gone elsewhere
Reply from Fortuneflavours
Hi Matthew!
Hope you're well. I'm very sorry to hear about this lack of communication. We try to reply to all customer inquiries on the same day but this week has been an incredibly busy period with Black Friday. I have now personally sent you an email to sort this out!