DO NOT BUY
DO NOT BUY,
AFTER SMALL BUMPS FROM DRIVEWAY AND SIDEWALK THE THROTTLE SNAPPED AND IS NOW INOPERABLE AND NIU WILL NOT RESPOND IM WILLING TO BUY A NEW THROTTLE AND THEY WONT EVEN DO THAT I REPEAT DO NOT WASTE YOUR MONEY ON NIU
Reply from NIU
Hi That,
This is Johnson from NIU Customer Support. I noticed your review and I'm truly sorry to hear about the issues with our customer service/your vehicle. Thank you for bringing this to our attention.
To ensure we address your concerns effectively, could you please provide the email address、your region or product model you used when reaching out to us? If you have a ticket number from previous communications, kindly share that as well. This will help us to locate your file and expedite the resolution process.
We're committed to resolving your issue as swiftly and smoothly as possible.
Warm regards,
Johnson
NIU Customer Support Team