I selected this service for my relative…
I selected this service for my relative and she's mostly pleased with her meals. They seem fresh, and she can recognize all of the ingredients. Not a lot of seasoning, but that's an easy fix. Unlike her previous service, these meals are mostly non-gmo- the only exception I've found is the pretzels they send her as a snack. My only gripe is the delivery service they use is trash. We've had multiple drivers, and there's only been one that hasn't launched the package at our door like we've wronged them somehow. Sometimes the meals have arrived damaged, possibly as a result of the thrown package. They also have arrived loudly talking and disruptive. I've already reached out to n4l regarding this. Is having class and/or a little self respect too much to ask? Since my original complaint- for 2 deliveries there was improvement. After those 2, the trash returned. I'm over it and ready to cancel, but my relative wants to continue the service for now. We typically receive her order 2 days after it's shipped, which raises some safety concerns and normally shorts her a meal because if the top is domed that's a sign of temperature changes and I'm not feeding that to my loved one. If they can get a better delivery service, this place could be ranked higher. I am also really thankful for the calls for order placement, I think that's really helpful.