Consumer

Poor customer service. Did not order a product and yet was charged. No refund forthcoming. I will never again shop on line.

I purchased 2 sweaters on-line from Morgan Toronto with the understanding that the product could be returned with a full refund and no shipping charges. The advertisement did not indicate that the product needed to be shipped back to a China location where I was required to pay the shipping charges + Custom Clearance fees. Please note, the advertisement made it appear as if the return shipping was to a Canadian location at no charge - not so. I will NEVER AGAIN buy a product on- line from such an outfit.