Refund policy
My mother moved to assisted living half way through the annual subscription with MobileHelp. She paid an annual promotional rate, but when she canceled they retroactively charged her the full rate to calculate her refund. Seems unethical to me. Very disappointed this is the company policy. Buyers should be aware if there is a possibility of cancelation during the subscription term.
August 29, 2024
Unprompted review
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