Highly Recommended
These drinks are great! Really useful if you have a busy schedule like I do and need to run from one thing to the next without time to have a sit down meal. They are delicious too.
Unfortunately, the distribution, and web UI and UX in Japan (where I live) are not optimised to expats living here. In addition, I was put onto Huel by a YouTube channel that I follow and the discount codes advertised on there were not valid in the Japanese market. They could go a little further to ensure that global marketing is aligned across boarders.
Reply from Huel
Hi Thomas,
Thank you so much for your feedback!
We’re really glad to hear you’re enjoying our Ready-to-drink and finding them helpful in your busy routine - that’s exactly what we hope for.
We also appreciate your honest input about the experience in Japan. We're sorry the distribution and website aren’t fully optimised for expats, and we understand the frustration around discount codes not being valid locally.
Your feedback has been shared with the relevant teams, as it helps us improve the experience across all markets.
Thanks again for your support!
~ Huel
