Disgusted ex customer.
My husband does not have enough strength in his arms and hands to push the alarm button so your product was not compatible for him. Therefore, we had to return it. The purchase price was $677.40, you refunded me $616.30. That would be too much for postage so why the $61.10 discrepancy? A non satisfactory answer will award you a loss of any future business you may have had with us and our family. Taking advantage of elderly no fault victims is a shameless practice.
Reply from MobileHelp
We received your review and we apologize for the issues you experienced at the time of cancellation. If you have not yet had a chance to speak with our Customer Service team, a representative will be happy to assist with resolving any issues with the billing. At MobileHelp we pride ourselves in providing a great experience to our customers. Please do not hesitate to contact us at 877-827-6207. We look forward to speaking with you soon.