3.5/5
3.5/5
Liberty Lodge was very reliable, no issues driving long distances at all, tech-wise (sat nav, rear camera) all good, bed was comfortable, but had issues with the shower (indoor & outdoor), and the overall cleanliness when picking up was disappointing. (We had to stop straight away, grab cleaning supplies and clean pretty much the entire van, before we felt comfortable)
Overall though, enjoyed the experience. Sunny was really helpful checking in & out.
Reply from roadsurfer
Dear Eoin,
Thank you for your feedback!
We’re really glad to hear that your Liberty Lodge was technically reliable for long-distance travel, and that you found the bed comfortable and features like the sat nav and rear camera helpful. It’s also great to hear that Sunny was able to support you so well at check-in and check-out—we’ll make sure to pass along the praise!
At the same time, we truly regret that the condition of the camper at pickup did not meet your expectations. Our campers are thoroughly cleaned before each handover, so we take your feedback seriously and have passed it along to the responsible team for review. The same applies to the shower issue—this is not the standard we aim to deliver at roadsurfer.
Thank you again for sharing your experience. We’re happy you still enjoyed your trip overall and hope to welcome you again in the future 🚐💙
Best regards from your roadsurfer team 🚎