The e-sim didn't work and i almost gotâŠ
The e-sim didn't work and i almost got lost because of it.
Reply from Superalink
Dear Felicia,
This is the Customer Experience Team at Supera Link.
Weâre truly sorry to hear that the eSIM did not work properly and that it caused you such inconvenience during your trip.
This is not the level of reliability we want our customers to experience.
Our team is reviewing this matter carefully to prevent similar issues in the future, and we would like the opportunity to make things right for you. Please reach out anytime at help@superalink.com
with your order details, and we will prioritize resolving this for you.
Supera Link is trusted by over 5 million customers worldwide, and your feedback is invaluable in helping us improve further.
Thank you for bringing this to our attention.
- Supera Link Team -
