Not interested
I have a bid customer long enough to give a true Review. I will say I’m a little disappointed in the customer service representative who never explained to me that the $19.95 monthly charge was just for the first year and then it would be $34.95. Not until I receive the invoice with my order was I aware of this charge.
Reply from MobileHelp
We received your review and we apologize if the promotional pricing details were not discussed at the time of your order. This is not an experience we want any of our customers to have, as this is normally discussed at the time of the order. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Please do not hesitate to contact our Customer Service team if you need any further assistance reviewing the billing details for your account. You can reach us directly by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.