Paid $20 for 2 day & took 14 days
I ordered 2 necklaces and a speaker for fall risk on 9/18. Payed $20, for 2 day shipment. Fedex delivered to the wrong house. On 9/26, I spoke with Latosha, she said sending 2 day mail. Called on 9/30, nothing showed up in the system. This task was NEVER completed. On 10/1 tt Gervon. He did overnight and finally got the package 14 days later at 6:12 PM. They will not let you speak with the same person. I've dealt with Rick, Latasha, Gervan and when you ask for that person, they will NOT let you talk to that person.
I am not impressed with this company at all. 0 stars. The only reason why I stayed with them, is because I already paid 90 days and I'm sure I would get the run around to get my money back. I wouldn't go with them.
Reply from MobileHelp
We have received your review and we apologize for the inconvenience you have experienced. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we would like to make sure you receive nothing less. Please do not hesitate to contact our Customer Service team for assistance with resolving any issues with your account. You can reach us directly at 877-827-6207. Thank you for being a valued part of the MobileHelp family.