Reply from DFS Furniture
Good morning Humaa,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
HU
Humaa
United Kingdom
Reviews
Review of DFS Furniture
Review of Fly Sharp
DO NOT CONTACT ONLINE
I called their landline on Tuesday - 6/05/25 and spoke to a lady, who said that if I want to go ahead with my booking then I should take down her number and her name was Maya.
I did do this in fact and then I returned the call on Friday afternoon. I called the number and was scammed £600 over the phone. I questioned many times why she did not send me a link.
When I called the number back, the main landline they told me it was a scam and that I had been lied to? Personally I think one of their colleagues is scamming people for money aside from the company.
May 9, 2025
Unprompted review
Reply from Fly Sharp
Dear Valued Customer,
We are truly sorry to hear about this unfortunate incident. We strongly advise you to contact your bank or payment provider as soon as possible and inform them about the incident, they can provide valuable assistance in mitigating the losses.
Additionally, we always send a payment link via email to our passengers when we need to collect payment for new bookings and modifications to existing bookings.
Regards,
Fly Sharp
Review of Rania Zara Studio
Did not provide my refund.
January 25, 2025
Unprompted review
Reply from Rania Zara Studio
Dear Huma
Hope you doing well
We’re sorry to hear that your experience didn’t meet expectations. We always aim to deliver high-quality products and excellent service.
After reviewing your case, we can confirm that a partial refund of £25 was issued to cover alteration costs
We appreciate your feedback and are continually working to improve. If there’s anything further we can assist you with, please reach out directly at raniazarauk@gmail.com
so we can personally address any concerns.
Kind regards,
Rania Zara Studio
Review of boom
Do not go with Boom
Do not go with Boom. It is all a scam, I showed proof of my occupation that there has been no significant changes to my occupation however they are trying to add additional premiums. I mentioned that I’m now qualified however they assumed that I have a change in occupation at the moment. The complaints team completely neglected my point of view and did not ask for the full details of my complaint. Instead they based it off the one telephone recording where I expressed I have become qualified.
I then showed them that my current role is a 0 hour contract play/teaching assistant and they completely dismissed this. I do not recommend because even the ‘complaints’ team do not know how to deal with customer service, I was in communication with someone called Jahmal.
September 29, 2024
Unprompted review
Reply from boom
Hi Humaa,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our complaints team and you'll hear from them within 5 working days.
If you'd like to contact our complaints team in the meantime, you can find their contact details at https://www.boom.co.uk/complaints/
Team boom