The worst company I've ever dealt with
The worst company I've ever dealt with. I've been trying to get my pension from them for nearly 6 months now. They will not answer the phone or answer simple questions via email & there always seems to be just another hurdle to go through in order to get your money. shockingly bad, do not use these shysters
October 17, 2025
Unprompted review
Reply from Pru UK
Hi David, we're concerned to hear about your experiences in dealing with us about accessing your pension, and we're sorry for the frustration and concern this has caused.
To allow us to look into your requirements in more detail, and to also arrange for our customer service team to get in touch with you, please could you email us at social@prudential.co.uk with your policy number and contact details. Many thanks
