Canada
Review of Aircall
You replied on my previous review i have to reach out Aircall’s customer support. How can you say that when your customer support experience has been the worst I’ve ever encountered? I tried several times to reach out, and instead of assisting me, your team blocked my number without even hearing my concerns or providing any explanation. Not only did you block my account, but you also charged a fraudulent payment in advance.
Review of Aircall
worst services its a scam service . they charged me 2 times and then they turned my account terminate. I had paid 1 invoice first and the next day they again deduct my money and then put my account terminated. they have worst support team who do not understand anything and they are just scamming people. please avoid this app. I need my account back its too important.
Reply from Aircall
Hello, and thanks for your feedback. I'm truly sorry to hear about your experience and any frustration that has been caused. At Aircall, protecting the security and integrity of our platform is a top priority. When an account is flagged for potential account takeover or fraudulent activity, we take immediate action to prevent further risk to our users and infrastructure. These decisions are never made lightly and are based on clear indicators and industry-standard protocols designed to ensure everyone’s safety.
We recognize that sometimes legitimate users can be caught up in these measures. If you believe this action was taken in error, we sincerely apologize for any inconvenience caused and encourage you to reach out to our support team by submitting a ticket in the Support Portal so we can review the case in more detail. Thanks.
