BI

Bill

United States

Reviews

Review of WebsitePolicies


Rated 2 out of 5 stars

Agency Plan is not what is seems

Policy generator is good but I bought the Agency Plan with custom branding. However, the branding is really on visible to myself. As I invite and add clients to the custom domain with branding the email they receive directs them to the website policies page and not my custom domain page. I reached out to support and they told me this is just how it works. Defeats the whole purpose of branding and custom domain if I am the only one who sees it. I feel misled on my purchase and have canceled my subscription.

September 6, 2024
Unprompted review

Reply from WebsitePolicies

Thank you for your feedback and for giving our agency plan a try. We’re sorry to hear that your experience with the custom branding feature did not meet your expectations.

The agency plan allows customers to set up a custom domain so that their branding appears consistently throughout the experience. Additionally, policies can be shared directly with your clients without requiring them to create accounts, ensuring a seamless, white-label interaction.

Thank you for your feedback once again as it helps us improve and serve our customers better.