I have to admit the email based…
I have to admit the email based customer tech support was kind of frustrating at first but it ended up being very good. My tech was named Zoey and they were awesome. Zoey went the extra mile to assist me by sending me out a refurbished unit to keep my business flowing. Unfortunately the machine came damaged during shipping and Zoey quickly responded to my emails and sent me out another unit. I have the Xtool P2 and I’m sorta satisfied with this machine. I was having difficulties with the machine connecting with my computer and it was. Determined to have a bad board. Zoey was amazing and very responsive and considerate of my needs. I didn’t give it a 5 because the email based support was kind of frustrating.
April 1, 2025
Unprompted review
