ST

S Turner

United Kingdom

Reviews

Review of Dxexpress


Rated 1 out of 5 stars

Absolutely shocking company

Absolutely shocking company. They say they have tried to deliver 5 times and are leaving cards. We have always been here and no cards left! They say they can't find the address and i have given precise details but they won't follow them. I will never order from anyone who uses this company as a courier. I will always check first. I'm now in the process of requesting a refund from the company i ordered from. What a shambles.

September 28, 2024
Unprompted review

Review of Blinds Direct


Rated 1 out of 5 stars

Really bad customer service

I ordered a curtain track around 5 /6 weeks ago. It arrived with parts missing. Blinds Direct just cannot seem to sort this out. The customer service is terrible and now I have to buy a new rail. Unfortunately I threw away the original packaging as they promised to sort the issue. They refuse to give me the phone number of the manufacturer so I can sort it myself. They have all the details and many emails so cannot say they will look into it in response to this review. have been more than patient with them. Shocking lack of service.

August 28, 2024
Unprompted review

Reply from Blinds Direct

Good morning, I am sorry to hear of your experience. Please can you provide your order number through the request we have sent so that we can look into this for you? Kind regards, Cara L

Review of Hartwoodtimber

Review of BuyShedsDirect


Rated 1 out of 5 stars

Absolutely awful shed

Absolutely awful shed.
Extremely substandard. Lots of gaps in wood, can see daylight through in many places. Small panels didn't line up with other panels so we had to knock it all apart and remake it up. The wood is extremely rough and out of shape. There were no hinges we discovered today for the doors!! We have had to put polythene on the inside to keep the rain out. The roof is very poor quality and needs to be reinforced. How they can ever offer a 25 year guarantee is beyond me. We will be lucky to get 2 years out of it. Complaint made to the company. They offered to replace the bits but would have to wait another 10 days and we know the quality would be the same. We accepted a very small refund. Please don't waste your money with these products, you will be extremely disappointed.

August 5, 2024
Unprompted review

Reply from BuyShedsDirect

Thank you for taking the time to leave a review, we're sorry to learn you have had a poor experience.

We have requested more information to allow us to locate your order and look into this further.

Kind Regards,
Buy Sheds Direct Team