Krampar Silverleaf

Netherlands

Reviews

Review of Just Russel


Rated 1 out of 5 stars

Lots of lies and misinformation.

The ads they use have a lot of lies and false information in them. Their food is mediocre at best and their food which is supposed to help with allergies made it worse with my dog and several other dogs of my friends.

I even had to advice some clients with a mental handicap to go to a vet because they thought only the food was wrong. "Because the so called vet enforced food" would solve it.

Terrible company with very untrustworthy marketing schemes. Do not recommend.

July 26, 2024
Unprompted review

Reply from Just Russel

Hey Krampar👋,

I'm sorry to hear that you had such a negative experience with our products and services. We always strive to provide the best possible food and service for our customers and their pets.

It is certainly not our intention to provide false information or set expectations we cannot meet. Our foods are formulated by veterinarians and nutrition experts with the goal of alleviating, not worsening, health issues in pets.

We would love the opportunity to make this right and learn more about the specific problems you have encountered. Please contact us via https://support.justrussel.com/hc/nl/requests/new so we can assist you better.

Met vriendelijke groeten,
Joy Dierenarts Just Russel