Y G

Switzerland

Reviews

Review of Galaxus.ch

Review of petkit.com

Rated 1 out of 5 stars

Their website is broken and upon…

Their website is broken and upon contacting them via their support form - I started receiving strange emails from petkit regarding my personal account on their site, THAT I NEVER HAD or intended to have.

January 30, 2025
Unprompted review

Reply from petkit.com

Hi YG, Hello, We’re very sorry for the confusion and concern this has caused. To help us better understand the issue, could you please provide screenshots or more details about the emails you received? You can contact our support team directly at support@petkit.com, and we’ll investigate this as a priority.

Please rest assured that PETKIT strictly follows a privacy policy—we never create accounts without a user’s consent, and we do not share or misuse any personal information.

If you believe an account was created in error, you can delete it yourself through the account settings, or contact our support team and we’ll assist you in removing it.

Thank you for bringing this to our attention. We’re here to help.

Review of Uwumarket

Rated 1 out of 5 stars

I ordered a keychain and a sticker in…

I ordered a keychain and a sticker on June 16th. My order arrived on 8th of August.
They sent me wrong items. After contacting support and waiting 4-5 days they replied with: "We compared the photo and your order and it seems to be correct".
If they looked at the photo for at least few seconds they would notice wrong SKUs numbers and item names. Now I'm going to wait for another 4-5 days and see what they do next....

August 14, 2024
Unprompted review

Review of Galaxus.ch