Only received part of the order
Only received part of the order, and they never replied to emails
Reply from Thepixelcase
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by receiving only part of your order and for the lack of response to your emails. This is not the level of service we strive to provide.
Please email us directly at support@thepixelcase.com, and include your order details so we can investigate this immediately and ensure the missing items are sent to you as quickly as possible.
We value your feedback and are committed to improving both our communication and order fulfillment processes to prevent such issues in the future. Thank you for your patience and understanding, and we look forward to resolving this for you.
Best regards,
Madison Reed
Customer Support Manager
The Pixel Case Team