I wish I had checked Trustpilot before…
I wish I had checked Trustpilot before I ordered their bareroot sales promotion. Jackson & Perkins need to identify their shipment as "Fragile", "Live Plants", "Hold for customer pick-up" because most postal carriers don't have any idea what is in the box. So they drove around all day long in the high heat with my shipment, and the buds all dropped off. I still planted them in the manner they suggested, but I don't see any life in the canes. Such a great disappointment! I spent nearly $100.
Their website also needs technical assistance. One cannot create an account - the personal information they ask cannot be entered for the customer's full birthday, e.g. day of month and year.
Reply from Jackson & Perkins
