Deniz Fatalblackwolf

I was having issues with my Volvo and took it to the Volvo center. They told me the NSF spring was broken and that was the only problem. I mentioned several times that my car was becoming wobbly, that there was corrosion on the rims, and I asked if anything else was wrong. They said both the rims and the other parts were fine. They replaced the spring and handed my car back, saying everything was fine. The second I put my key in, a low oil warning appeared on the dash. Over time, the car became more and more wobbly and something was definitely not right at all.

I then took it to an independent garage, where they told me the CV axle was worn out and needed replacement. Volvo does not sell the original parts outside, which was very frustrating, especially since they had not diagnosed the issues properly and now I cannot get the original part. I also believe some rims still have issues and there is a sound coming from the front part as well.

This process has been extremely frustrating and time consuming. I emailed Volvo on 9th August, and now it is the 21st, yet I still have not received any support. In the meantime, I have to drive like this and take my car to other places just to diagnose and fix the problems. They are still investigating whether the car belongs to us while I continue dealing with these issues. Totally a nightmare, I would not recommend at all. I love my Volvo but as my experience the service and customer support have been terrible so far.

I just love them!! I subscribed recently and got 3 caskets so far. Each casket is very unique. The theme choices and the quality of the products are incredible. I definitely recommend Witch Casket if you're into witchy stuff!

I ordered a half price deal sim card a couple of months ago and I started to use it in May. At first I had to call the customer service to activate it and also to fix the issue about Asda took £8 from the bank account instead of £4. The customer service representative activated my account and he said I can get a refund, they can fix it.

After a month, Asda withdrew another £4 but my account didn't renew itself so I realized that I couldn't use my mobile phone which was very difficult for me at that day because I had work to do, anyway next day my husband called customer services to fix the issue. I found the lady on the phone a little bit rude because I believe she didn't listen to us carefully and my husband isn't fluent in English and was struggling so I wanted to help him to explain the situation but when I was reading the code in the text she sent, she didn't accept my talking, she asked my husband to read them again. Then I said the account is mine but he is paying it with his bank account and I kept talking. At some time in the conversation, we both heard she was saying £5 and I wanted to correct it as £4 and she said maybe the reception was lost so we couldn't hear it it's okay, and it wasn't nice either. I think your customer service representatives should be more patient with the foreigner customers and give them enough time to explain themselves, because learning a new language isn't easy for everyone and we don't have a chance to talk in our language as well because most likely she doesn't know it at all. And we both called electricity company, water company, etc., nobody acted like this before, everyone was very helpful and understanding.

Anyway, now we will send 2 E-Mails to refund the first £4 and to understand why we paid another £4 for two times this month to solve the issues. Hopefully they did the necessary adjustments this time so next month I won't have to deal with more problems. I understand it might be problematic to start the membership for the first time, but this is the second month so it should all be solved at my previous call in May. Also the mobile app is totally useless, I can't see my bill, or any informations about my data usage or anything so it will be nice if the company fixes it soon. Thank you.