DO NOT RENT FROM THIS PLACE
DO NOT RENT FROM THIS PLACE! Please save yourself the time & headache & spend a little bit more & rent from a regular car rental place. They take forever to pick you up from LAX. Then they bring you to the back of the four points Sheraton hotel to get your car. The same person that’s checking you is the same person running out there to get your vehicle. I paid for my reservation ahead of time on Priceline & when I checked in, the lady told me that they DO NOT rent without the additional $13.71 supplemental liability insurance. Even though my insurance covers rental cars. Mind you I did not rent a 12 or 15 person van. When I booked those before, I was told about my insurance not covering those transport vehicles. This time I only got a regular dodge minivan, and I was still charged an additional $68.55 for the SLI. What am I supposed to do when I’ve been waiting all this time to pick up my rental car, decline it & allow them to cancel my car reservation that was already paid for? It is the biggest scam & I should’ve read these reviews before renting from them. I have absolutely learned my lesson & will never rent from them again. I’m still disputing this extra charge with AVR. Do yourself a favor & rent with someone else who won’t scam you! Also the van was not cleaned at all. DO NOT RENT!