Extremely Disappointed – Poor Quality Food and Rigid Cancellation Policy
My boyfriend and I recently tried BistroMD for the first time, and unfortunately, it was a huge disappointment. The food quality was shockingly bad—honestly, I’ve had better meals on airplanes. Most of the dishes came in plastic containers, and the whole experience felt like a more expensive version of Lean Cuisine, but somehow worse.
Several of the chicken meals smelled off and tasted strange. We were initially worried they might be undercooked, but eventually realized they were just made with very low-quality dark meat. Out of all the meals we tried, maybe one was passable—the rest were difficult to eat.
The only mildly redeeming part of the box was the snacks, which were actually decent. But that wasn't nearly enough to justify the cost or the hype.
I canceled my subscription 2 days after we received our first box. Unfortunately, I was told by customer service that "production had already started" for the next shipment and they couldn’t stop it. They repeatedly emphasized that with thousands of boxes in production, pulling mine wasn’t possible. It felt like I was just stuck paying for food I knew I didn’t want.
In the end, what we got was overpriced, ultra-processed food that came in microwaveable plastic trays. If you’re looking for quality or freshness, this isn’t it. I had hoped for something healthier and better-prepared, but honestly, supermarket frozen meals are cheaper and taste better. Not impressed at all.
