MW

Frank was great. Outstanding customer service.

Do not use Fixthephoto.com. I requested for 6 photos to be completely edited (body shaping, eyes opened, dark pictures to light, skin corrections, hair fly aways) things that their website says they excel at. I originally put the order under the pro section and then received an email stating that what I was requesting falls under the High-End section and that my new charge would be $12 per photo ($72). You have to pre-pay before you even see any editing of your photos. I was the stupid dummy who paid it. I received lightened photos the next day nothing else. You are allowed to request up to 5 revisions. My first revision stated that other than the photos being lightened nothing else was done. They came back with what exactly do you want us to do. I already stated this in the beginning if they had any questions, they should have asked then. I received the second set of corrections which still did not have the body shaping, skin corrections, eyes opened, etc. So, I sent the 2nd request asking for these to be corrected. I was sent another email stating that I would have to pay more for that because there would be more work involved. WHAT? I also received another invoice for this charge. I did not pay it. I have been going back and forth for days trying to get what I originally paid for done. They will not do it instead they (Ann) keep sending the same email response back to me. I have requested a full refund from PayPal. I pray I get it. Do not be as dumb as me. You will be scammed out of your money.