XTool F1 Warranty
Lia Zhang walked me through some troubleshooting to determine if I was having software, firmware or hardware issues. She was fast to respond and provided good direction on what I needed to do to provide her with the correct information the first time. In the end, we needed to swap out my machine and she made the downtime as minimal as possible so I didn't go too long without equipment to use for my orders.
June 11, 2024
Unprompted review