Laura Devargas

United States

Reviews

Review of Thepixelcase


Rated 1 out of 5 stars

Complete trash…

Spent 45 on complete trash thin rubber plastic all scratched up cheap ring horrible do not give them your money not to mention it comes from China so it takes a month

March 6, 2025
Unprompted review

Review of Nuuds


Rated 3 out of 5 stars

Had a bad experience but customer service came back to make it right

Definitely never ordering again bad customer service takes forever to get back to you so fake on social media do orders in reverse so if something oversells the first person doesn't get it definitely mad I spent any money there...
Edited
A week later they sent me an email saying they wanted to make it right. They wanted my feedback and offered me a free item. So I moved them from 1 star to 3 I still think as a company they could do better but they are trying also hoping in the future the move the prices down because some of the quality is not worth paying that much.

June 4, 2024
Unprompted review

Reply from Nuuds

Hi Laura! Thank you for sharing your experience. I’m sorry to hear about the delays and your frustration with customer service. Our customer service is dedicated to helping you as best as we can and in a timely manner and we deeply apologize for the delay in response due to the influx of messages from the sale as this is not our normal standard. We hear you and see you and know that your feedback and experience means everything to us!

We appreciate your feedback about pricing and quality and will get this back to our team to work on for the future. If you have any questions or concerns please don't hesitate to reach out to us at help@nuuds.com and we will be more than happy to help! 🤎